Consultancy Services to Multinational Company in India
In February 2013 I was invited to a meeting at No 10 Downing Street to meet with the Prime Minister David Cameron to review his plans for the trade mission to India which was to take place later that month. This was a great honour. My first visit to India was in 2008 and since then I have undertaken more than 160 visits to India to help companies identify new market opportunities and strategies to establish profitable business in India. Although my initial visits focused around the vocational skills and education sector, my interest and businesses in India are now stretched over a much wider sectoral radar including technology, water treatment, waste management and finance.
By pure chance I sat next to the CEO of Debenhams International business on the Prime Ministers plane on our outbound flight to Mumbai, as we swapped anecdotes I was very impressed with their international stretch and growth plans. I shared case studies of the UK companies I was working with who had successfully established themselves in India. The following day I was a guest speaker at the University debate on UK and India Trade. We flew to Delhi the following day and enjoyed a excellent schedule of meetings, greeting and business networking. In the evening we supported the Prime Minister at a glittering reception at the UK High Commissioner residence. It was at this event that I was introduced to the CEO of The Intercontinental Hotel Group (IHG). My matchmaker from Debenhams had already sold me as the solution to a growth problem which IHG was experiencing in India.
IHG is the UK based largest Hotel operator in the world. With more than 4,600 hotels under their management India was a huge growth opportunity. Their plans for 15 new hotels over 3 years meant they had a requirement for 8,000 new high quality staff. I was awarded a contract for 12 months to provide consultancy services to the Directors of IHG to establish recruitment and training systems linked to public policy and funding. I established a strategic plan, ran a procurement process to identify local subcontractors and refined the content and curriculum to ensure the new staff gave IHG the step change they were looking for in the quality of staff for their new hotels.
At the end of the 12 months, the project was complete and ready to be handed over to the directors of IHG India for them to take forward. IHG were a professional company and a delight to work with in India. It was a great partnership, IHG are a very professional hotel operator, I provided professional advice and importantly local knowledge to enable IHG to tackle the potential barrier.
I would be delighted to support other UK companies to fast track their profitable growth India or other countries around the world.